Welcome to Mostbet BD 1. We are committed to safeguarding the privacy and security of our users in Bangladesh, ensuring transparency in how we collect, use, and protect your personal information. This Privacy Policy outlines the data we collect, the purposes of its use, and the rights you have over your personal information.

Data We Collect

When you interact with our services, we may collect various types of data to enhance your experience:

• Personal Information: We collect personal details such as your name, email address, phone number, date of birth, gender, country, and currency. Payment details, including bank account or card numbers, are collected for deposits and withdrawals.
• Technical Information: This includes information such as your IP address, device type, browser, operating system, and location. We use this data to ensure the optimal functionality of our website and services.
• Usage Data: This includes your activities on our website, such as the games you play, bets placed, betting outcomes, transactions, and bonuses claimed. This data helps us deliver and improve our services.
• Communication Data: Any messages, chats, emails, or calls with our team are securely stored to address your queries, resolve issues, and ensure smooth communication.

Legal Basis for Processing

We process your personal data based on:

• Consent: Certain uses of data, like marketing communications, are based on your consent, which you can withdraw at any time.
• Contractual Obligations: To provide our services, process transactions, and verify your account.
• Legal Compliance: We may process your data to meet regulatory and legal obligations.
• Legitimate Interests: We use your data to enhance services, prevent fraud, and maintain security.

How We Use Your Personal Data

We use your data to:

• Provide Our Services: Your personal data is essential to managing your account, processing transactions, and ensuring customer support.
• Enhance User Experience: We analyze data to improve website functionality, resolve issues, and introduce new features.
• Personalize Content: We customize content and promotions based on your preferences, making your experience more relevant.
• Security and Fraud Prevention: We use your data to secure our website, prevent fraudulent activities, and enforce our terms of service.

Data Sharing

We may share your data with:

• Affiliates: Data may be shared within the Mostbet group to deliver a consistent user experience.
• Service Providers: Third-party providers who help with payment processing, website hosting, data analytics, and customer support.
• Partners: We may share limited data with partners who offer services or products you may find relevant.
• Legal Authorities: Data may be shared with regulators or law enforcement as required by law or to protect our rights.

International Data Transfers

Your personal data may be transferred to countries outside of Bangladesh for processing. We take steps to ensure these transfers comply with data protection laws and offer adequate protection for your information.

Data Security

We use industry-standard security measures, including encryption and access controls, to protect your personal data against unauthorized access, disclosure, or loss.

Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, your data will be deleted or anonymized.

Your Rights

Under applicable laws, you have the right to:

• Access: Request a copy of the personal data we hold.
• Rectification: Update incorrect or incomplete data.
• Erasure: Request deletion of data we no longer need.
• Restriction: Limit processing of your data under certain conditions.
• Objection: Object to data processing for marketing or legitimate interests.
• Data Portability: Request your data in a structured, machine-readable format.
• Withdraw Consent: Withdraw consent for data processing at any time.

To exercise these rights or for questions about our data practices, contact us at [email protected].

Google Analytics

We use Google Analytics to analyze site traffic and improve our services. Google may use data collected via cookies and similar technologies to personalize ads. You can opt out of Google Analytics with the browser add-on provided by Google.

SSL Encryption

Our website uses SSL encryption to protect data transmitted between your device and our servers, ensuring your information remains secure during transactions.

This Privacy Policy may be updated periodically. We encourage you to review it regularly to stay informed about how we protect your data.